100-Day Guarantee
100-Day Satisfaction Guarantee
No questions. No forms. No risk.
At Murder Mystery Game Kits, we want you to feel confident before you buy. If your game is not the right fit, we will refund your purchase within 100 days.
How It Works
-
Download and try the game.
Plan your night, invite your guests, and play the mystery.
-
Decide if it was right for you.
If you did not enjoy it, it was not what you expected, or your game night did not go as planned, you are covered.
-
Email us.
Send a simple message to:
office@murdermysterygamekits.com
Please include your order number if possible.
-
Get your refund.
Refunds are returned to the original payment method. Once processed, they usually appear within 3 to 5 business days, depending on your bank or payment provider.
What Is Covered?
You can request a refund if:
The game did not meet your expectations
You did not enjoy it
Your group did not enjoy it
You had download or PDF issues
The game was not right for your event
You changed your mind
You do not want to give a reason
Digital Products
Most of our games are digital downloads, so there is nothing to send back.
You do not need to return PDFs, fill out a form, or explain your decision.
A simple email is enough.
Fair Use
We trust our customers to use this guarantee honestly. In rare cases of obvious misuse or fraudulent activity, we may review the request individually.
Our Promise
A murder mystery game should feel exciting, not risky.
If it is not right for you, we will make it right.
Contact
Murder Mystery Game Kits
Email: office@murdermysterygamekits.com